Entertaining clients successfully may take considerable effort and time; however, it is well worth it to secure business and establish your company as reputable.
Preparation is king
Preparation is your ground work. Everything rides on how well you know your client and how prepared you are for potential mishaps or scenarios.
Find out what your client likes and dislikes; if they have any allergies; their preferred dining experience or other outings. The more you know about your client, the more attention you can pay to the finer details of your meeting.
Plan for potential problems. Does your client need to be collected from the airport? Think about what you need to do to ensure that your client arrives at your rendezvous on time without any mishaps. Where necessary provide a chauffeur, GPS coordinates, etc.
Book your reservation in advance. Make sure that you specify the location of the table you want according to your client’s preferences and meeting purposes.
Familiarity ensures smoothness
When it comes to entertaining clients successfully, your networking skills and circles come into play. This is when you use your contacts with a concierge, top chef, maître ’de, top receptionist or manager. These contacts will be able to pull the necessary strings to ensure your meeting is ideal.
Have a selection of reputable restaurants at your disposal. The restaurants you frequently take clients too will have a higher rapport with you thus ensuring quality service.
When you book your reservation, be sure to deal directly with the manager or maitre’ de to assist you in both your booking and other requirements. The manager will assist you in placing a specific meal order, ensure food allergies are taken into consideration when preparing the order and so on.
While you book your reservation and plan the meeting with the manager, request your preferred server. These are the people you know will give you excellent service. Be sure to tip your server generously for their special attention to you and your client.
Attention to detail
As you prepare to successfully entertain your client, attention to detail is imperative. Request a personal visit from the chef at a certain point in your business meeting – a pleasant surprise for your client. Ensure that your table has hors d’eourves ready upon your arrival. Paying the bill in advance is another finishing touch since it permits you and your client to leave the restaurant or event at your preference.
Marry food and entertainment
What is better than food and entertainment? Up your entertainment a notch or two by combining your dining with an orchestra, a visit to the opera, or a more adventurous excursion. Whatever your decision, ensure your client is well informed of any dress codes or necessary items.